The key to our success is commitment to a successful partnership. Our distributed support model is highly responsive to end-user needs and can readily adjust to meet priorities.

Why use NetSolid support? Our support staff is the most experienced team in the field today. When a system is down and your customers are on the line, you need to have a staff on-hand to get your issue resolved the first time.

We are former Senior support engineers and developers from Cobalt Networks who have not only assisted thousands of customers around the world, we have trained and assisted most of the companies who offer both Cobalt and Linux support today. Why not start with the best?

We have conducted research on the average cost of Cobalt and Linux support around the world and ours is nearly 40% less. Our pricing is structured this way because support should not be a cost burden.

NetSolid has something to prove. Global support for the Cobalt product during the past few years has declined. We have to gear our support model toward a 100% customer satisfaction rate. We need to support our customers' needs and avoid turning customers away to third-party vendors. So, if we can not support your system then no one can!

We offer both remote and in-house technical support with single and group support packages, along with a portfolio of professional services. NetSolid Systems also has a hardware-refurbishing center for your server/appliance to be cleaned and serviced.

Hardware Services
Technical Support
Supported Systems